
Optimizing Operational Efficiency
6 days ago
Job Overview
Enhance Operational Efficiency in APAC OfficesAs a Technical Operations Manager, you will play a key role in optimizing Corporate Real Estate functions to better align with business needs in the region and global operating model.
- Operational Excellence:
- Develop and implement strategies for efficient operation of ICT Facility MEP systems to support IT production systems, including power, cooling, safety, and security.
- Integrate sustainability, health, and wellbeing knowledge to enhance the workplace experience and internal environmental quality.
- Internal Environment Management:
- Lead environmental and energy management in the region, aligned with established environmental policy and ISO 14001 management system.
- Drive continuous improvement initiatives in APAC offices based on internal and external audits, EPI data trends, and management reviews.
- Physical Security Operation:
- Cultivate strong relationships with regional security system vendors for effective troubleshooting and rectification of CCTV and PACS issues.
- Provide remote support for testing and commissioning of security systems.
Required Skills and Qualifications
- Bachelor's degree in engineering-related disciplines.
- ISO 14001 lead auditor certification is desired.
- Minimum 10 years' experience in engineering services operation and infrastructure projects context.
- Corporate Real Estate experience is mandatory, with financial services and banking industry desired.
- Medium size project MEP design and execution experience is essential.
- Deep knowledge of Building Management System design, implementation, and operation is required.
- ITIL-based change and incident management knowledge and track record are necessary.
- Experience with ISO 14001 standards is desired.
- Strong understanding of large/complex corporations and corresponding premises needs is essential.
- Ability to provide umbrella operational function as well as detailed solutions for in-country needs.
- Refined interpersonal skills in a culturally and geographically diverse team are required.
- Ability to meet demanding requirements and deadlines.
- Highly motivated with strong business acumen and outstanding written/oral communication skills.
- Excellent inter-personal, people management, and business-aligned skills, together with a strong desire to lead by example.
- Willingness to travel within APAC for infrastructure projects, external ISO audits, and workshops.
Benefits and Others
- Swiss Re is an equal opportunities employer and welcomes applications from diverse candidates.
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