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Dining Experience Providers
2 weeks ago
Job Description:
As a Service Crew, you will be responsible for providing excellent customer service and ensuring an enjoyable dining experience for our guests.
">Greet and welcome customers in a friendly and professional manner
Assist customers with menu selections, answer questions, and make recommendations
Take customer orders accurately and efficiently
Serve food and beverages to customers in a timely and courteous manner
Maintain a clean and organized work area, including clearing and resetting tables
Respond to customer inquiries and address any concerns promptly
Collaborate with the kitchen team to ensure smooth service
Adhere to all health, safety, and hygiene standards
Required Skills and Qualifications:
We are looking for individuals with:
Previous experience in a customer service or hospitality role, preferably in a Chinese restaurant hotpot setting
Strong communication and interpersonal skills, with the ability to interact with customers of diverse backgrounds
Excellent attention to detail and the ability to multitask in a fast-paced environment
A positive, friendly, and professional attitude
A passion for providing exceptional customer service
Availability to work flexible hours, including weekends and public holidays
Benefits:
Competitive hourly wage
Opportunities for career advancement and skills development
Staff Discounts on our delicious menu items
A fun and dynamic team environment
About Us:
The Haidilao brand was founded in 1994 and has become a world-renowned catering enterprise. By prioritizing quality and safety, we strive to deliver thoughtful services to our customers while providing healthier, safer, and more nutritious food.
