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Retail and Merchandise Director
2 weeks ago
About the Role:
The ideal candidate will be a results-driven retail expert with strong leadership skills, passionate about delivering exceptional customer experiences and driving business growth.
Main Responsibilities:
- Strategic Planning and Execution
Develop comprehensive strategies to drive revenue growth, optimize store operations, and enhance customer engagement.
Merchandise Management and CurationCollaborate with internal teams to curate and develop new products that meet customer preferences and market trends.
Sales and Revenue GrowthAnalyze sales data to identify opportunities for growth, adjust strategies as needed to meet targets, and lead promotional campaigns to drive foot traffic and sales.
Store Operations and ManagementOversee all store operations, allocate responsibilities to personnel, and ensure compliance with legal health and safety guidelines.
Staff Supervision and DevelopmentTrain, supervise, and assist employees in providing excellent customer service, maintaining store appearance, and promoting products.
Requirements:
- At least 5 years of experience in conceptualizing and operating a retail store, preferably within an attraction or museum.
- Diploma or Bachelor's degree in Retail Management, Business Administration, or a related field.
- Strong business and project management skills, including the ability to create and manage detailed project plans, timelines, and budgets.
- Excellent communication and interpersonal skills for effective collaboration with internal teams and external partners.
- Creative thinking and problem-solving abilities to identify and implement innovative commercial opportunities.
- Knowledge of industry trends and competitor activities to maintain a competitive edge.
- Ability to work flexible hours, including evenings and weekends as necessary.