
Membership and Guest Services Team Member
6 days ago
We are seeking a highly motivated and detail-oriented Membership and Guest Services Team Member to join our team. The ideal candidate will be responsible for providing exceptional customer service, processing membership transactions, and ensuring seamless day-to-day operations of the Membership and Guest Services department.
- Key Responsibilities:
- Process membership applications, renewals, and cancellations in a timely and accurate manner.
- Respond to member inquiries and resolve issues promptly and professionally.
- Manage membership records and maintain confidentiality.
- Collaborate with other departments to ensure effective communication and teamwork.
- Education: Diploma in Business or Marketing
- Age: 21 years or older
- Skills:
- Excellent communication and customer service skills
- Proficiency in Microsoft Office applications
- Ability to work rotating shifts, including weekends and public holidays
- Opportunity to work in a dynamic and growing industry
- Competitive salary and benefits package
- Professional development opportunities
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