Dining Services Manager

3 days ago

Singapore beBeeLeadership Full time $4,500 - $6,000
Restaurant Management Role

We are seeking an experienced Restaurant Supervisor to oversee daily restaurant operations in a Japanese setting. The ideal candidate will ensure excellent customer service, maintain food quality, and supervise staff while upholding traditional Japanese hospitality (Omotenashi) and optimizing efficiency and profitability.

Key Responsibilities:
  • Supervise daily restaurant operations for smooth service.
  • Ensure food quality and authenticity meet Japanese cuisine standards.
  • Maintain cleanliness and hygiene in the kitchen, dining area, and storage.
  • Manage inventory and coordinate with suppliers for fresh ingredients.
  • Oversee opening and closing procedures.
  • Uphold high standards of Omotenashi to enhance guest experiences.
  • Handle customer inquiries, complaints, and special requests professionally.
  • Collaborate with chefs to recommend dishes and seasonal specials.
  • Ensure compliance with food safety and workplace regulations.
  • Conduct routine checks on equipment and report maintenance issues.
Staff Supervision & Training
  • Train and motivate front-of-house and kitchen staff in customer service and food presentation.
  • Conduct pre-shift briefings on tasks, menu changes, and promotions.
  • Ensure proper Japanese dining etiquette, including greetings and serving techniques.
  • Assist in hiring, evaluating, and coaching staff.
Qualifications & Requirements
  • Experience in a Japanese restaurant, preferably in a supervisory role.
  • Basic knowledge of simple Japanese greetings.
  • Professionalism and good manners in workplace interactions.
  • Non-smokers preferred.
  • Strong knowledge of Japanese cuisine and dining customs.
  • Excellent leadership, problem-solving, and communication skills.
  • Ability to work in a fast-paced environment.
  • Basic Japanese language and cultural knowledge is an advantage.
  • Perform additional duties as assigned by management.

Please note that only shortlisted candidates will be contacted.

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