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Banquet Event Specialist
3 weeks ago
The Banquet Event Specialist will be responsible for supporting the setup and dismantling of banquet venues, fostering relationships with clients, and contributing innovative ideas to improve banquet setups and service delivery.
Key Responsibilities:
- Support the complete setup and dismantling of banquet venues in a timely and efficient manner.
- Foster and maintain strong relationships with clients to ensure satisfaction and repeat business.
- Actively contribute innovative ideas to improve banquet setups and service delivery.
- Respond promptly to client enquiries and efficiently manage escalated complaints.
- Lead and supervise banquet staff during events.
- Deliver exceptional and professional food & beverage services.
- Exhibit strong interpersonal and communication skills to effectively interact with clients and team members.
- Manage and maintain banquet equipment, assets, and inventory to ensure readiness and availability.
Requirements:
- Minimum GCE 'O' Level; Higher NITEC in Hospitality Operations is an advantage.
- At least 1 year of relevant experience in the Food & Beverage or Hospitality industry.
- Proficient in Microsoft Excel, Word, and other basic computer applications.
- Willing to work shifts, including weekends and public holidays.
- Strong communication and interpersonal skills.
- Well-groomed with a cheerful and pleasant demeanor.
- Effective team player with a high level of initiative.
About This Role:
This role offers a unique opportunity to showcase your expertise in event planning, customer service, and teamwork. If you're passionate about delivering exceptional experiences and building long-lasting relationships, this might be the perfect fit for you.
What We Offer:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive compensation package.