Banquet Events Manager

20 hours ago

Singapore beBeeLeadership Full time $5,650 - $7,150
Banquet Captain Position

We are seeking a seasoned professional to lead the smooth execution of all banquet functions and events.

Key Responsibilities:
  • Oversee banquet events including seminars, meetings, weddings, lunches, dinners, high-tea, and outside catering.
  • Supervise and delegate tasks to banquet waiters and casual workers to ensure seamless event operations.
  • Coordinate with event organizers on program agendas, meal breaks, and room setup requirements.
  • Maintain banquet setups, furniture, and equipment to hotel standards through regular checks, inventories, and maintenance.
  • Handle service recovery promptly, manage guest complaints, and make decisions to achieve the best outcomes.
  • Collaborate closely with catering sales and other departments to meet guest expectations and support special requests.
  • Build and maintain strong relationships with clients, regular bookers, and internal teams to drive service excellence and repeat business.
  • Plan staffing requirements, conduct daily briefings, and maximize productivity through multi-tasking and innovative practices.
Requirements:
  • Minimum 2 years of experience as a Banquet Captain.
  • A genuine, passionate, and service-oriented personality with a professional and friendly attitude.
  • Strong leadership, interpersonal, and communication skills.
  • Flexible, decisive, and able to handle complaints or difficult situations calmly and effectively.
  • A proactive team player who can adapt to changing priorities and work demands positively.

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