Retail Banking Case Manager

Role OverviewThe primary goal of this role is to manage customer care management fraud cases in a retail banking setting. This involves being the single point of contact for customers regarding scam reports on their accounts, including handling appeals and complaints.Collaborate with the Fraud Team to ensure timely resolution of escalated cases.Collect and...

Role Overview The primary goal of this role is to manage customer care management fraud cases in a retail banking setting. This involves being the single point of contact for customers regarding scam reports on their accounts, including handling appeals and complaints. Collaborate with the Fraud Team to ensure timely resolution of escalated cases. ...

Customer Experience Resolution ManagerWe are seeking a dedicated and empathetic professional to assist customers experiencing fraud or scam activity on their retail banking accounts. The ideal candidate will have strong communication skills, an understanding of retail banking products, and a passion for delivering exceptional customer service while ensuring...

Job OverviewWe are seeking a highly skilled Customer Service Manager for Fraud Cases to join our team.Key ResponsibilitiesAct as the primary point of contact for customers reporting fraudulent activities on their retail banking accounts.Oversee the end-to-end resolution of escalated scam cases, ensuring timely and effective communication with...

Customer Care SpecialistWe are seeking a dedicated and empathetic customer care specialist to assist customers reporting fraud or scam activity on their retail banking accounts.Single Point of Contact. Handle the communication with Retail customers reporting scam on their deposit accounts post initial reporting and investigation. This includes subsequent...

Customer Experience Resolution Manager We are seeking a dedicated and empathetic professional to assist customers experiencing fraud or scam activity on their retail banking accounts. The ideal candidate will have strong communication skills, an understanding of retail banking products, and a passion for delivering exceptional customer service while...

Tan Kok Quan Partnership is a well-known and respected law firm located in the CBD. We require an experienced Retail Banking Recovery Officer in support of our Banking Litigation team. If you are a dynamic and motivated individual and would like an exciting career with one of the leading law practices in Singapore, get in touch with us. Write to us,...

Job OverviewWe are seeking a dedicated professional to handle customer fraud cases. The ideal candidate will have strong communication skills, an understanding of retail banking products, and a passion for delivering exceptional customer service.Single Point of Contact: Handle customer communication regarding scam cases.Oversee end-to-end resolution/support...

Customer Care Professional - Retail BankingWe are seeking a dedicated and empathetic professional to assist customers reporting fraud or scam activity on their retail banking accounts, as well as handle customer appeals regarding compensation for financial losses due to fraudulent transactions.The ideal candidate will have strong communication skills, an...

**Job Description & Requirements**: - Customer relation management: consultation and assistance for individual and corp clients doing business in Singapore - Remittance: inward and outwrard remittance review and approval, corres role administration of remittance - Deposits: administration on account opening and closure, deposits and fixed deposits - KYC...