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Recreation Program Coordinator

2 months ago

Singapore SINGAPORE AREA COORDINATOR Full time
Job Summary

This position is assigned to the Non-Appropriated Fund (NAF) Fleet Readiness Branch; Fleet and Family Readiness (FFR) Programs; Commander, Navy Installations Command (CNIC). The incumbent performs a variety of duties in support of the Recreation Program that may include Morale, Welfare, and Recreation (MWR) special events, MWR information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, Library, Liberty, leisure skill classes and outdoor recreation or other similar MWR recreational services including grab-n-go, bowling and movies, fitness and sports.

Key Responsibilities
  • Provides necessary services to authorized patrons, including general information and support of recreation and fitness programs.
  • Ensures adherence to regulations, safety and security procedures.
  • Assists in maintaining routine reports and/or performs clerical, custodial and/or general maintenance duties.
  • Operates a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change.
  • Greets patrons in person, answers the telephone, takes messages, handles customer requests, makes referrals to the appropriate staff member.
  • Provides support for recreation event set up and break down.
Requirements
  • Knowledge of the MWR department in order to answer customer questions and/or refer customers to the appropriate activity.
  • Skilled in keyboarding to include operation of point of sale systems as well as desktop computers.
  • Ability to perform basic computer operations.
  • Ability to read and comprehend in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides.
  • Ability to perform basic custodial tasks (e.g., sweeping, mopping, vacuuming, wiping, dusting, etc.). Ability to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, and division).
  • Ability to identify customer needs, deliver expected service and/or resolve routine customer issues.
  • Ability to communicate effectively both orally and in writing.
  • General experience of 0 – 3 months and/or high/secondary school graduate or equivalent.
Working Conditions

The work schedule is flexible and will vary as required by the needs of the program to include night, weekend, and holiday shifts as well as split days off. The incumbent must have or be able to obtain and maintain the following certification within 90 days of hire: Emergency First Responder or Cardiopulmonary Resuscitation, Food Handlers, C.A.R.E (Controlling Alcohol Risks Effectively)

Benefits

This position is eligible for benefits to include annual/sick leave, a comprehensive medical/dental/insurance package and an annual wage supplement.