Tuition Centre Customer Experience Specialist

7 days ago


Singapore MTC CONSULTING PTE. LTD. Full time
Job Summary

We are seeking a highly skilled and motivated Tuition Centre Customer Experience Specialist to join our team at MTC Consulting Pte Ltd in Tampines. This role offers a unique opportunity to work in a reputable tuition centre with a dynamic environment, providing exceptional customer service and support.

About the Role

This is a full-time position that requires a minimum of O-level education. As a Tuition Centre Customer Experience Specialist, you will be responsible for handling and processing all enrolments and registration, managing school fee collection, and assisting customers with their queries. You will also play a key role in supporting the daily operations of the school and contributing to its growth and success.

Key Responsibilities

- Handle and process all enrolments and registration accurately and efficiently
- In-charge of school fee collection, ensuring timely payments and maintaining accurate records
- Provide exceptional customer service and support, resolving customer queries and concerns effectively
- Assist in daily school operations, contributing to the overall efficiency and productivity of the team

Requirements

- Minimum O-level education
- Pleasant disposition and excellent communication skills, able to interact with children and parents effectively
- Ability to commit to retail hours and maintain a flexible schedule as needed

Benefits

- Competitive salary: SGD 3,000 - 4,000 per month
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment

What We Offer

MTC Consulting Pte Ltd offers a comprehensive range of benefits and opportunities for career growth and development. Our company values teamwork, innovation, and excellence, and we are committed to creating a positive and supportive work environment for all our employees. If you are a motivated and talented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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