Automotive Customer Experience Manager

Company OverviewMNC Automotive Company is a leading provider of automotive products in the Singapore market. We offer a wide range of lubricant oils and batteries that cater to the needs of car and motorcycle workshops.Job DescriptionWe are seeking a motivated and experienced sales professional to join our team as a Senior Sales Executive. The successful...

Establish competitive and luxury brand-specific customer experience and operational processes through in-depth user insights and industry research, and implement them in conjunction with showroom management. - Identify existing pain points in customer experience within the automotive industry, propose practical operational optimization solutions, and drive...

Vantage Automotive Limited is a proud member of the Sime Darby Motors Group, driven by a customer-first culture guided by our ethos of trust, reliability and quality. As the official distributors for Peugeot, Ford and BYD in Singapore, and a provider of extensive aftersales and roadside assistance services via our Quick Lane Service Centre, we tap on our...

**Responsibilities**: - Act as the main point of contact between customers and the workshop, ensuring prompt responses and smooth service processes. - Advise customers on vehicle maintenance, repair needs, and service intervals. - Conduct test drives with customers to identify additional vehicle issues if necessary. - Accurately document customer concerns...

Roles & ResponsibilitiesResponsibilitiesTo inspect, diagnose, repair, and maintain various types of vehicles, ensuring they are in safe and optimal operating condition. Here are the details, including but not limited to:Vehicle Inspection: Thoroughly inspecting vehicles to identify issues or malfunctions, both through visual examination and using diagnostic...

As a Sales Consultant with GW Automotive Group PTE LTD, you will play a pivotal role in driving our sales revenue through effective customer engagement and relationship-building. This is an excellent opportunity to join a dynamic team and develop your skills in the fast-paced automotive industry.Job Description:Responsible for selling vehicles to customers...

SERVICE ADVISOR **Responsibilities** - Liaise with technicians on customers concerns to conducting inspections; test drives and diagnosis - Check vechicles maintenance records, examine services schedules; - Advise and coordinate with customers on their servicing needs and repairs - Calculate costs and prepare quotations to customers - Monitor jobs and...

Strides Premier Automotive Services PTE. LTD. is seeking an experienced Service Advisor to provide exceptional customer service and manage workshop operations effectively.Job DescriptionThe ideal candidate will have a strong background in the automotive industry, with a minimum of 2 years of experience as a Service Advisor or Customer Service role. The...

**Responsibilities** - Drive customer experience initiatives in Sales and Aftersales to improve customer service and loyalty - Oversee and implement multiple programs to build a service-oriented culture - Handle the resolution of customers’ feedback and concerns - Analyze all customer service survey results and implement improvement plans - Manage and...

About FLINTEX CONSULTING PTE. LTD.We are a leading provider of consulting services in the automotive industry, dedicated to delivering exceptional customer experiences through our team of experts.

Job DescriptionVantage Automotive Limited is a leading automotive player in the Asia-Pacific region, driven by a customer-first culture guided by our ethos of trust, reliability and quality. As the official distributors for Peugeot, Ford and BYD in Singapore, and a provider of extensive aftersales and roadside assistance services via our Quick Lane Service...

Job Purpose:To inspect, diagnose, repair, and maintain various types of vehicles, ensuring they are in safe and optimal operating condition. Key responsibilities include vehicle inspection, diagnosis, repairs, and maintenance tasks such as oil changes, tire services, and fluid services.Key ResponsibilitiesConduct thorough vehicle inspections to identify...

We are seeking a talented Service Advisor to join our team at Woodlands taxi workshop. As a key member of our team, you will be responsible for exceptional customer service, managing workshop operations, and ensuring timely and efficient repairs for our taxi fleet.About the CompanyStrides Premier Automotive Services PTE. LTD. is a leading provider of...

**Responsibilities** - Manage Volvo and Polestar Aftersales operations to achieve profitability and meet customer satisfaction targets - Motivate the team to meet business objective within a culture of continuous improvement, process excellence and efficiency - Manage and control all Aftersales standards processes and audits as per manufacturer’s...

Roles & Responsibilities Join Our Team at Motoserv as Service Advisor Are you passionate about cars and enjoy helping people? Motoserv is looking for a Full Time Service Advisor to join our team and make a difference in the automotive service industryPosition: Service AdvisorLocation: Bukit Batok / NewtonWork Schedule: 6 days a week ( Monday - Sartudays...

Roles & ResponsibilitiesJob Description:Manage daily workshop operations and service centre activities to ensure efficient workflow Ensure the service department meets all customer satisfaction and profitability targets Handle customer complaints immediately and according to the company's processes Ensure operational workflow meets required manufacturer...

**Responsibilities** - Manage the entire aftersales operations to achieve profitability and meet customer satisfaction targets - Develop new opportunities in compliance with manufacturer’s guidelines - Ensure warranty and policy are in compliance with manufacturer’s procedures - Develop and motivate the team to deliver business targets within a culture...

Are you a skilled leader with a passion for the automotive industry? Join our team as an **Automotive Workshop Manager**and drive operational excellence in our workshop! **Key Responsibilities**: - Oversee daily workshop operations to ensure efficiency and quality service delivery. - Manage parts inventory to ensure the availability of supplies for repairs...

**Responsibilities** - Profit and loss responsibility for aftersales business including service, parts and customer satisfaction - Develop new opportunities for the profit centre, in compliance with manufacturer’s guidelines - Ensure warranty and policy are in compliance with manufacturer’s procedures - Develop and motivate the team to deliver business...

About CONTINENTAL AUTOMOTIVE SINGAPORE PTE. LTD.:We are a leading company in the semiconductor industry, committed to delivering high-quality products and services to our customers. Our goal is to build a robust supply base with Zero Defect Quality Culture and streamlined value chain with new responsibilities and interface definitions for suppliers.We are...