Digitalisation and Capability Development Specialist
4 days ago
About the Role:
We are seeking a highly motivated and experienced professional to join our team as a Manager / Sr Manager (Capability Implementation). In this role, you will be responsible for engaging and working with Social Service Agencies (SSAs) to drive and support their capability development journey in digitalisation, people, and volunteer management.
Key Responsibilities:
- Engage SSAs within assigned clusters to identify, evaluate, and support the adoption and implementation of various capability development initiatives/applications in digitalisation, people, and volunteer management.
- Ensure that SSA capability development plans are in place and documented, and that sectoral resources produced are used by the majority of SSAs within the cluster.
- Guide and support the use of various frameworks and evaluation tools, and ensure compliance with specific sector requirements.
- Monitor the progress of implementation and provide timely intervention to ensure initiatives are on track.
- Review and process funding applications from SSAs in OurSG Grants portal.
- Work collaboratively with internal and external stakeholders to advance SSAs' capability development, aligned with National Level initiatives.
- Involve in organising and implementing capability development programmes/events.
Requirements:
- Strong communication and empathy skills
- Self-motivated and results-oriented with a high level of initiative
- Strong analytical and conceptual abilities
- Adaptable in a dynamic environment
- Able to work independently and in a team
Desirable Skills and Knowledge:
- Knowledge of the social service sector
- Able to navigate within the sector and between the government and the sector
- Stakeholder management skills
Experience:
At least 2 years (Manager) / 7 years (Senior Manager) experience in stakeholder management related work, preferably in the public/social service sector.
Special Certification(s):
Project management related certification is an added advantage.
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