
Retail Customer Experience Specialist
1 week ago
This role involves delivering exceptional customer service in-store and online.
The successful candidate will be responsible for maintaining high standards of customer experience, handling administrative tasks, and supporting management.
- Deliver consistent high-quality customer service in-store and online
- Maintain and update customer loyalty programs
- Perform administrative duties such as stock ledger maintenance, petty cash management, and general HR tasks
- Support management with miscellaneous tasks
- Maintain customer experience standards in-store and online
Requirements:
- Maintain a high standard of customer service
- Be proficient in basic English and Mandarin communication
- Have experience with Microsoft Office, computer usage, and mobile phones
- Be able to work in a fast-paced environment
- Have previous experience in service retail
Benefits:
This role offers the opportunity to develop skills in customer service, administration, and teamwork in a dynamic retail environment.
What We Offer:
- Competitive compensation and benefits package
- Opportunities for professional growth and development
- A supportive and inclusive work environment
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