Retail Customer Experience Specialist

7 days ago

Singapore beBeeCustomer Full time $18,000 - $22,000
Job Description

As a key member of our retail team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Our ideal candidate is a highly motivated and enthusiastic individual who possesses excellent communication and interpersonal skills. You will be responsible for actively engaging customers to promote products, applying upselling techniques, and meeting or exceeding sales targets.

You will also be required to deliver first-class service, communicate promotions clearly, and create a positive shopping experience for our customers.

Additionally, you will be expected to ensure shelves are well-stocked and merchandise is presented according to visual guidelines. This includes using Point-of-Sale (POS) system to process all payments accurately, including cash reconciliation at shift end.

You will also perform daily housekeeping duties to maintain cleanliness and safety of work environment.

Requirements:

  • Minimum N-Level or equivalent qualification
  • Minimum 1 year of retail sales experience
  • Comfortable with sales targets / Key Performance Indicator (KPI)
  • Good team player and self-driven attitude
  • Strong interpersonal and communication skills
  • Customer satisfaction-oriented
  • Basic computer skills
  • Comfortable to work retail and shift hours
  • Comfortable to handle liquor and tobacco products

Benefits:

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