Customer Service Representative Jurong

4 days ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Customer Care Officer Job Description

We are seeking a skilled Customer Care Officer to join our team at The Supreme HR Advisory Pte Ltd, a pioneer in the international moving industry with headquarters in Europe.

This role offers an exciting opportunity for someone who is passionate about delivering exceptional customer service and has experience in logistics or relocation. As a Customer Care Officer, you will be responsible for managing relationships with corporate accounts, providing top-notch customer service, and ensuring seamless administrative processes.

Key Responsibilities:

  • To represent the company to corporate accounts and provide exceptional customer service
  • To manage relationships between the company and corporate accounts, including getting and keeping contact, following up on files, and maintaining sales support
  • To provide HR support and answer phone/web enquiries
  • To take down client removal details, set up survey appointments for sales departments, and create quotes based on client requirements
  • To ensure administrative files are complete and accurate, and promptly follow up on requests from clients/branches/agents

Requirements:

  • A minimum of 1-2 years of experience in logistics/relocation
  • Possess strong communication and problem-solving skills

What We Offer:

  • A competitive salary range of SGD 2500 - 3000 per month
  • An opportunity to work with a global leader in the international moving industry


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