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Email Response Specialist

3 weeks ago

Singapore beBeeCustomerSupport Full time $4,000 - $6,000
Job Description

As a Customer Service Representative, you will be responsible for responding to customer inquiries and resolving issues in a timely and professional manner.

Responsibilities:
  1. Receive, categorize and process daily user emails and direct messages, respond promptly and record processing results;
  2. Escalate complex or special issue emails and work with internal teams to resolve the issue;
Requirements:

To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. You should also be able to maintain confidentiality and handle sensitive information discreetly.

Benefits:

This role offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.