Senior Creative Services Director

2 weeks ago

Singapore beBeeCreative Full time $90,000 - $120,000

We are seeking an experienced Creative Operations Manager to lead our dynamic creative operations team at our innovative communications agency.

This role offers an exciting opportunity to shape the operational backbone of our creative department, ensuring seamless project delivery, optimized resource allocation, and strategic vendor partnerships while fostering a culture of innovation and continuous improvement.

Key Responsibilities
  • Strategic Creative Operations:
    • Develop and implement comprehensive creative services strategies aligned with business objectives
    • Design and optimize end-to-end creative workflows, from briefing to delivery
    • Establish standardized processes for project management, quality control, and client communication
    • Drive digital transformation initiatives to enhance creative production capabilities
  • Resource & Capacity Management:
    • Oversee strategic resource planning and allocation across multiple creative teams and projects
    • Develop forecasting models for resource utilization and capacity planning
    • Manage talent acquisition and workforce planning for creative services
    • Implement resource optimization strategies to maximize efficiency and profitability
    • Lead strategic vendor relationship management and supplier diversity initiatives
  • Business Intelligence & Performance:
    • Establish creative services dashboards and reporting systems for executive leadership
    • Conduct data-driven analysis to identify operational improvements and cost optimization opportunities
    • Lead market research and competitive analysis to benchmark operational performance
    • Present strategic recommendations and business cases to senior leadership
  • Client & Stakeholder Management:
    • Partner with clients to understand their needs and deliver exceptional service
    • Foster strong relationships with internal stakeholders to ensure alignment and effective collaboration

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