
Exceptional Service Provider
5 days ago
Job Title: Exceptional Service Provider
Job Description:We are seeking a highly skilled professional to provide exceptional service to our clients. The ideal candidate will be the face of our organisation, responsible for delivering personalised support and addressing all client needs in a friendly, proactive and efficient manner.
- Provide outstanding customer service to all clients and visitors.
- Assist clients with administrative tasks such as answering phone calls, taking messages, scheduling appointments, receiving mail, printing, scanning etc.
- Maintain a positive and professional relationship with vendors and merchants.
- Facilitate correspondence with clients.
- Work collaboratively with other team members.
This role requires:
- Strong verbal and written communication skills.
- A strong desire to satisfy the needs of others in a fast-paced environment.
- The ability to interact with clients, internal and external, effectively with tact and diplomacy.
- Displays organisational skills and ability to prioritise when handling multiple tasks.
- Willingness to learn and adapt to a changing environment.
- Basic mathematical and calculator skills.
To succeed in this role you will need:
- Prior experience in a similar role or possession of relevant qualifications.
We pride ourselves on delivering high-quality services to our clients. If you are passionate about providing exceptional service and have the required skills and qualifications, we would love to hear from you.
We value diversity and inclusion in the workplace and welcome applications from candidates from all backgrounds.
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