Banking Operations Expert
2 weeks ago
Job Title: Banking Operations Expert
Location: CIMB Bank Berhad
Job Type: Full-time
Salary: RM 4,500 - RM 6,000 per month
Job Description:We are seeking a highly skilled and experienced Banking Operations Expert to join our team at CIMB Bank Berhad. The successful candidate will be responsible for managing branch operations, providing guidance to staff, and ensuring excellent customer service.
Key Responsibilities:- Manage daily banking transactions at the branch, including teller duties, cash activities, and customer inquiries.
- Ensure compliance with regulatory requirements, internal policies, and procedures.
- Provide coaching and supervision to officers to achieve standards set by the bank.
- Maintain department discipline and morale, and ensure staff are dressed professionally and the branch premise is well kept.
- Diploma holder or higher in a relevant field.
- At least 1 year of tellering and/or branch banking experience.
- Proficient in relevant computer applications.
- Knowledge of customer service principles and practices, basic retail banking products, and services.
We offer a competitive salary package, opportunities for professional growth and development, and a dynamic work environment.
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