
Senior Enterprise Monitoring Specialist
1 week ago
Job Description
We are seeking a highly skilled Enterprise Monitoring Expert to join our team. This is an exciting opportunity for a motivated and detail-oriented individual who is passionate about technology.
Key Responsibilities:
- Implement and enable applications for APM, RUM, and Synthetic monitoring solutions.
- Onboard new applications and services to the enterprise monitoring platforms, APM, RUM, and Synthetic.
- Maintain observability tools including Infrastructure Monitoring.
- Continuously tune and optimize alert rules to reduce false positives/negatives and improve incident detection.
- Coordinate with the Operations team for patching and upgrading of agents across environments.
- Proactively monitor hosts, applications, and infrastructure components to detect and resolve issues early.
- Create and fine-tune dashboards to provide actionable insights and visibility into system and application health.
- Configure and manage paging and alerting duties to ensure timely responses to incidents.
- Collaborate with cross-functional teams to improve monitoring coverage and effectiveness.
- Organize and lead bi-monthly operational meetings related to Splunk and monitoring activities.
- Manage BAU tasks along with continuous enhancements to the monitoring solutions.
- Develop, maintain, and update documentation, including SOPs and knowledge base articles.
Required Skills and Qualifications
To be successful in this role, you will need:
- Experience with Splunk Enterprise, Splunk Observability, and Splunk ITSI.
- Knowledge of ITSM - Information Technology Service Management, BMC Remedy ITSM, and Infra Automation.
- Strong understanding of LINUX.
Preferred Qualifications
While not required, experience with cloud-based infrastructure and knowledge of containerization technologies such as Docker would be beneficial.
About This Role
This is an excellent opportunity for someone who is passionate about technology and has a strong background in monitoring and analytics.
The ideal candidate will have excellent problem-solving skills, be able to work independently, and have a strong attention to detail.
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