Customer Service Specialist
7 days ago
We are seeking a highly skilled Service Technician to join our team at Business Edge Personnel Services PTE LTD. As a key member of our service team, you will be responsible for providing exceptional customer service and performing maintenance services for water appliances at customer locations.
About the Role:
This is a full-time position requiring a strong commitment to delivering high-quality work and excellent customer service. You will be expected to troubleshoot and repair water appliances to ensure optimal performance and customer satisfaction, while maintaining a safe working environment and adhering to company procedures.
Responsibilities:
- Provide high-quality customer service and perform maintenance services for water appliances at customer locations.
- Troubleshoot and repair water appliances to ensure optimal performance and customer satisfaction.
- Help maintain and service water appliances systems, ensuring proper functioning.
- Assist with plumbing and electrical issues as needed (plumbing/electrical experience is a plus).
- Provide timely and accurate reporting of service visits, including completing service sheets.
- Ensure all work is done in compliance with safety standards and company procedures.
Requirements:
To be successful in this role, you must have a valid Class 3 license or own motorbike to travel to customer locations. Previous plumbing and electrical experience is a bonus. Strong communication and problem-solving skills are essential, along with the ability to work independently and as part of a team. A reliable and detail-oriented approach is also crucial for this position.
Benefits:
In addition to a competitive salary, we offer a comprehensive benefits package, including opportunities for professional growth and development. You will be part of a dynamic team that values teamwork, innovation, and customer satisfaction.
What We Offer:
Estimated Salary: SGD $50,000 - $65,000 per annum. Permanent Position with EA License No: 96C4864 and Reg. No.: R24121728. Regular working hours with occasional overtime may be required.
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