Customer Service Specialist
4 days ago
Job Overview
KSTAR ENTERTAINMENT PTE. LTD. is seeking a skilled Customer Service Specialist to join our team.
Salary: $3,200 - $4,500 per month
Responsibilities and Duties:
As a Customer Service Specialist, you will be responsible for delivering exceptional service to our guests by ensuring timely, friendly, and efficient welcoming and assistance throughout their stay.
You will maintain cleanliness and hygiene of the room and work areas, perform duties such as taking food and drink orders, cashiering, and other ad-hoc tasks as needed.
Your role will also involve managing and delivering/ serving drinks and food, performing general basic service, and establishing rapport with guests to build loyal and satisfied customers.
Requirements:
To succeed in this role, you will need to possess excellent communication skills in English and Mandarin, a minimum O-level education, and be outgoing, presentable, and service-oriented.
You should also be cheerful, independent, and self-motivated, able to work shifts, weekends, and public holidays.
Skills and Qualifications:
We are looking for individuals with the following skills and qualifications:
- Able to communicate in English/Mandarin
- Minimum O-level education
- Outgoing, presentable and service-oriented
- Cheerful, independent and self-motivated
- Able to work shifts, weekends and public holiday
About Us:
KSTAR ENTERTAINMENT PTE. LTD. is a leading entertainment company that values excellent customer service and teamwork.
How to Apply:
Please submit your application with your resume and a cover letter outlining your relevant experience and skills.
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