ICT Delivery Architect

4 days ago


Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time
About the Role

This is an exciting opportunity for an experienced Technical Project Manager to join SINGAPORE TELECOMMUNICATIONS LIMITED. As a key member of our team, you will be responsible for managing technical projects, working with Solutions Presales, and overseeing the transition of new telecommunications products and services into Day1 and Day2 operations.

**Key Responsibilities:**
  • Support the end-to-end delivery of ICT outsourcing projects, focusing on server, storage, and network operations within both on-prem and cloud environments.
  • Participate in ICT cloud outsourcing efforts, particularly in Azure operations, ensuring seamless service delivery and optimization.
  • Collaborate with Solutions Presales teams to define delivery scope, assess costs, plan resource utilization, and evaluate potential risks in technical projects.
  • Apply ITIL framework principles to manage Delivery Service lifecycles, ensuring adherence to best practices for service delivery and operations.
  • Lead the implementation of technical projects, including timelines, resource allocation, and risk mitigation.
  • Implement automation and monitoring tools to improve operational efficiencies and service reliability.
  • Participate in ServiceNow operations to implement incident management, service requests, change management, problem management, and maintaining the configuration management database (CMDB).


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