Cybersecurity Service Delivery Executive
4 weeks ago
We are seeking an experienced Cybersecurity Service Delivery Executive to join our team at STAR CAREER CONSULTING PTE. LTD.
Job DescriptionThe ideal candidate will possess strong experience in handling Service Delivery Management and Customer Management, with a focus on Cybersecurity services. This role requires effective communication and liaison skills, as well as the ability to manage performance and ensure that Service Levels are met.
The Cybersecurity Service Delivery Executive will be responsible for engaging with customers and vendors to ensure smooth service delivery, communicating with clients, stakeholders, and vendors, and providing consultation and advisory on Cybersecurity Solutions.
Required Skills and Qualifications- Demonstrated strong experience in handling Service Delivery Management/Customer Management
- Experience in providing Cybersecurity services and solutions to customers
- Strong knowledge of Cybersecurity
- Relevant Cybersecurity certifications (e.g., CISM, CISSP, GCIH, GNFA, CCSK, CRIST) are an added advantage
- Familiarity with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, etc.
- Minimum 3 years of experience in customer success roles or experience in a Cybersecurity Operation Center
- Good understanding of Service Delivery and Customer Management
- Experience in handling Service Level Agreements (SLAs)
- Possess Government or System Integrator Consulting domain expertise
- Experience with contract and vendor management
- Possess a Diploma or Degree in a relevant field
Salary: SGD 80,000 - 120,000 per annum
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