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Cafe Operations Manager

2 months ago

Singapore DAI SAE HEI PTE. LTD. Full time
Job Summary

We are seeking a highly skilled and experienced Cafe Operations Manager to join our team at DAI SAE HEI PTE. LTD.

Key Responsibilities
  • Manage and facilitate the cafe and team during operations, ensuring seamless service delivery and exceptional customer experience.
  • Develop and implement training programs for coffee bar staff, floor staff, and kitchen team members, focusing on skills enhancement and workflow optimization.
  • Maintain consistency in workflow, practices, and processes across the team and individual stations, adhering to company standards and policies.
  • Prepare and manage rosters, monthly PnL, and inventory, ensuring accuracy and efficiency.
  • Ensure the maintenance of high hygiene standards, organization of workspace, tools, and equipment, and adherence to company policies.
  • Deliver exceptional customer service and hospitality experience, fostering a positive and welcoming environment.
Requirements
  • At least 2 years of F&B experience in a fast-paced environment, with a passion for learning and growth.
  • Strong communication and interpersonal skills, with the ability to work effectively in a dynamic team.
  • Managerial work experience in a relevant field and barista skills are highly desirable.
What We Offer

As a Cafe Operations Manager at DAI SAE HEI PTE. LTD., you will have the opportunity to work in a dynamic and fast-paced environment, develop your skills and expertise, and contribute to the success of our team.