Account Manager

2 days ago


Singapur, Singapore Welovesupermom Pte Ltd Full time
Account Servicing Manager/Senior Manager

We are seeking a highly skilled and experienced Account Servicing Manager/Senior Manager to join our team at Welovesupermom Pte Ltd. As a key member of our client services team, you will be responsible for leading day-to-day client interactions, building strong relationships with clients, and driving business growth.

Key Responsibilities:
  • Client Relationship Management: Develop and maintain strong relationships with clients, understanding their needs and preferences to deliver exceptional service.
  • Campaign Management: Brief campaign teams on objectives, budgets, and timelines, ensuring all campaigns are on brief and on time.
  • Project Coordination: Ensure delivery of key milestones, including brief finalization, client approvals, campaign launch, and billing.
  • Reporting and Analysis: Develop pre- and post-campaign reports with campaign teams and present to clients.
  • Business Development: Identify opportunities for growth and develop strategies to increase account size and retention.
Requirements:
  • Experience: At least 5 years in account servicing at a creative/media/social/production agency.
  • Skills: High EQ, excellent people skills, and experience handling SME accounts.
  • Organizational Skills: Ability to manage multiple accounts simultaneously, with up to 40 accounts at one time.
What We Offer:
  • Competitive Compensation: Base-plus-commissions package.
  • Bonus Plans: Individual, team, and campaign performance-based bonuses.
  • Professional Development: Comprehensive ongoing training and career path programs.
  • Team Dynamic: Collaborative and vibrant team environment.


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