Customer Service Expert

3 days ago


Singapore beBeeCommunication Full time
Customer Service Professional

Embodying excellence in customer interactions, we craft memorable experiences that forge lasting connections.

A premier provider of window covering solutions, we blend style and functionality to meet diverse needs. Our commitment to quality and customer satisfaction is unwavering, making premium products accessible to all.

This role requires a skilled Customer Service Professional to handle inquiries, provide product information, process orders, and resolve issues with professionalism and efficiency.

Key Responsibilities:

  • Connect with customers via phone, email, and chat—quickly, clearly, and professionally
  • Guide customers to the perfect product and solution, and liaise with specialists on expert advice
  • Process orders, track shipments, and ensure smooth deliveries
  • Solve problems fast. If it needs escalation, make it seamless
  • Keep records precise and up to date
  • Work closely with sales, logistics, and installation to create a flawless experience for customers
  • Listen, learn, and use customer feedback to make our service even better

Requirements:

  • Strong communication skills and a natural ability to connect with people
  • Ability to handle high sales volume and thrive in a fast-paced environment
  • Problem-solving skills with a customer-first mindset
  • Comfortable with CRM systems and Microsoft Office/Google Suite
  • A team player who is also great at working independently

Career Growth Opportunities:

  • Evaluation for Management Position within 6 months

Why Join Us?

  • Competitive pay and great benefits
  • Real career opportunities for growth and development

Apply today

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