Customer Service Expert

1 day ago

Singapore beBeeService Full time $2,500 - $4,500
Customer Service Representative">

We are seeking a highly motivated and organized Customer Service Representative to deliver exceptional service to our clients.

Key Responsibilities:

  • Process customer orders with accuracy and efficiency, including order entry, amendments, and status notifications.
  • Respond to customer inquiries and feedback via phone, email, and other channels in a timely manner.
  • Provide expert product advice and guidance to customers, ensuring their needs are met.
  • Prepare quotes and send them to customers via various channels.
  • Follow up on outstanding orders and perform callbacks as needed to ensure customer satisfaction.
  • Coordinate with internal teams and stakeholders to facilitate smooth order delivery.

Requirements:

Qualifications:

  • O-level or Diploma qualification.
  • 1-2 years of experience in customer service roles.
  • Proficiency in PC skills, including Microsoft Office.

Personal Qualities:

  • Strong teamwork and communication skills.
  • Ability to work under pressure and meet deadlines.

Benefits:

As a valued member of our team, you can expect a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

In addition to a rewarding career, we offer a range of benefits to support your personal and professional well-being, including:

  • A comprehensive training program to enhance your skills and knowledge.
  • Ongoing support and mentorship from experienced colleagues.
  • A collaborative and inclusive workplace culture.

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