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Travel Operations Specialist
2 weeks ago
Our company is seeking a highly organized and service-oriented professional to manage reservations for hotels, tours, transfers, and activities, ensuring smooth travel experiences for our clients.
- Handle enquiries and confirm bookings from agents and partners
- Arrange hotels, transportation, sightseeing tours, and special requests
- Coordinate with suppliers and service providers to ensure seamless operations
- Prepare itineraries, travel documents, and vouchers
- Monitor service delivery and resolve operational issues promptly
Required Skills and Qualifications
- Degree in Tourism, Hospitality, or related field
- Experience in inbound travel operations preferred
- Strong communication and coordination skills
- Attention to detail and ability to multitask
- Proficiency in English; other languages an advantage
- Ability to perform other assignments and projects as needed
Benefits
This role offers the opportunity to work in a dynamic environment, developing your skills and expertise in inbound travel operations.
Key Responsibilities:- Manage hotel reservations, tours, transfers, and activities
- Coordinate with suppliers and service providers
- Prepare travel documents and vouchers
- Monitor service delivery and resolve operational issues