Onboarding Specialist

4 weeks ago


Singapur, Singapore OCBC Bank Full time
Job Summary

We are seeking a highly skilled Onboarding Specialist to join our Premier Banking Asia team. As an Onboarding Specialist, you will be responsible for conducting thorough checks on clients, ensuring compliance with regulatory requirements, and delivering exceptional customer service.

Key Responsibilities
  • Conduct external and internal checks on clients, obtaining required information and ensuring compliance with regulatory requirements.
  • Perform all necessary KYC, AML procedures, and documentations to ensure a smooth onboarding process.
  • Utilize non-face-to-face meetings or digital onboarding to onboard clients efficiently.
  • Meet compliance and control standards set in the end-to-end onboarding process.
  • Verify and authorize the setup of client accounts, ensuring accuracy and attention to detail.
  • Maintain effective communication with other departments to resolve AML/KYC and regulatory matters related to client accounts.
  • Provide exceptional customer service to internal and external clients, ensuring a positive experience.
Requirements
  • Minimum 1 year of related working experience.
  • Diploma or degree holder with banking experience preferred.
  • Attention to detail and strong analytical skills.
  • Excellent communication and interpersonal skills.
  • Proficient in English, Chinese, and/or Bahasa language.
  • Matured personality to handle the affluent market segment.
Location

Singapore

Job Type

Permanent, Full-time



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