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Customer Service Manager for Aviation Maintenance

1 week ago

Singapore Bombardier Transportation GmbH Full time

About the Role

This Customer Service Manager for Aviation Maintenance position is responsible for providing exceptional customer service and ensuring that all projects are completed on time, within budget, and to the required quality standards.

Key Responsibilities:

  • Act as the primary point of contact for customers, responding to their queries and concerns.
  • Develop and maintain relationships with customers to ensure long-term satisfaction and loyalty.
  • Work closely with internal stakeholders to ensure seamless communication and collaboration.
  • Monitor and report on project progress, identifying any potential issues or delays.

Requirements:

  • Minimum 7 years of experience in customer-facing roles, preferably in aviation or a related field.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work under pressure and meet deadlines.