Customer Service Representative
7 days ago
We are seeking a skilled Customer Service Representative to join our team at Cultivar Asia Pte Ltd, located near Eunos. This role will involve managing client interactions, filtering inquiries, and providing administrative support in a fast-paced environment.
About the Role- Meet personal KPIs and objectives.
- Act as the first point of contact at reception, managing client appointments and filtering inquiries.
- Evaluate leads from various sources and direct them to the appropriate department.
Our ideal candidate will possess strong organizational skills and a deep commitment to delivering exceptional customer service, with the ability to communicate clearly and effectively. They should be proficient in Microsoft Office and Google Workspace, and have fluency in Chinese for effective communication with Chinese clients.
Responsibilities include:
- Performing general administrative tasks to support other teams.
- Assisting with scheduling, rescheduling, and following up with current clients.
- Communicating effectively with internal and external stakeholders to ensure smooth interactions.
We offer a competitive salary of SGD 35,000 - SGD 45,000 per annum, depending on experience, and a work schedule that suits your needs. If you are a self-motivated team player with a commitment to providing excellent customer service, please submit your resume in MS Word format stating your past work experience, reasons for each leave, and past and expected remuneration.
We regret to inform you that only shortlisted candidates will be notified. By submitting an application, you agree that we may collect, use, and disclose your personal data for the purpose of your job search and other related services.
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