Senior Laboratory Instrument Specialist

2 weeks ago

Singapore beBeeAnalytical Full time $80,000 - $120,000
Key Responsibilities

Technical Service & Support:

  • Install, commission, and validate analytical instruments on-site.
  • Perform preventive maintenance, calibration, and troubleshooting for advanced laboratory equipment.
  • Diagnose and resolve issues in electronic and mechanical systems, ensuring compliance with safety guidelines.
  • Provide technical training to laboratory personnel on equipment operation and maintenance.
  • Prepare accurate service reports, technical documentation, and recommendations for performance improvement.
  • Conduct Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) to meet project deliverables.

Customer Support & Relationship Management:

  • Build and maintain strong customer relationships in Singapore and regional markets.
  • Provide responsive technical support via phone, email, and remote channels.
  • Address service concerns and resolve complex technical issues efficiently.
  • Identify opportunities for service contracts, upgrades, and spare parts sales.
Requirements

To succeed in this role, you should have:

  • Strong technical knowledge of analytical instruments and laboratory equipment.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Flexibility to adapt to changing priorities and deadlines.
Benefits

We offer a competitive compensation package, including:

  • A comprehensive benefits program.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.
What We Offer

At our organization, we value our employees' contributions and provide:

  • Recognition and rewards for outstanding performance.
  • A positive and supportive work culture.
  • Access to cutting-edge technology and resources.

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