Customer Service Specialist in Automotive
4 days ago
Position Overview
As a key member of our team at Wearnes Automotive Pte Ltd, you will play a crucial role in ensuring customer satisfaction through effective communication and expert advice on service and repair needs.
Key Responsibilities
- Provide expert guidance to clients regarding their service and repair requirements.
- Facilitate clear communication between customers and the service workshop to ensure a seamless experience.
- Keep clients informed about the status of their vehicle repairs and any necessary updates.
Qualifications
- Possession of at least an NTC2 certification in Motor Vehicle Mechanics or Automotive Technology.
- Solid understanding of automotive components and systems.
- Excellent interpersonal skills to foster positive relationships with customers.
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