Dynamic Positioning Service Engineer

6 days ago


Singapore Kongsberg Maritime Full time

Kongsberg Maritime is a leading global technology group with a proud 200-year history of advancing innovative solutions for our customers, partners, and society.

We are seeking a skilled Service Engineer to join our Global Customer Support division.

This role involves liaising between main office and customers from South-East Asia, Oceania, and other parts of the world on all aspects of pre-commissioning/commissioning, maintenance, and operation of Kongsberg's Dynamic Positioning product range.

The ideal candidate will possess excellent communication skills, a customer-oriented approach, and the ability to work effectively in a team environment.

Key Responsibilities:

  • Technical Support: Provide expert customer support, commissioning, and service on assigned Kongsberg Maritime Dynamic Positioning/Bridge product range.
  • Remote Support: Deliver technical assistance through desk or mobile devices as required by KM Global Customer Support worldwide framework.
  • Client Relationship Management: Foster good relationships with existing clients to ensure satisfaction and future business opportunities.
  • Work Preparation and Execution: Efficiently prepare for and execute assigned work, ensuring timely completion.
  • Documentation and Reporting: Generate comprehensive service reports, update drawings, cable information databases, and other documentation as necessary.
  • Performance Monitoring: Continuously monitor performance standards and strive for improvement.

Requirements:

  • Degree in Electrical, Electronics, or Mechatronics Engineering.
  • Experience in customer service and technical support is desired.
  • Background in automation, navigation, bridge, or DP systems.
  • Familiarity with marine/offshore environmental sensors and marine positioning systems is beneficial.

We value diversity and believe it drives innovation. Apply now, even if you don't meet every requirement.



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