Patient Account Professional

6 days ago


Singapore beBeeCustomerService Full time $40,000 - $60,000
Patient Account Representative

The ideal candidate will perform a mix of tasks to ensure a smooth patient journey, ensuring that patients receive optimal care and services.

  • Admit patients, generate bill estimates, and provide financial guidance to patients or their next of kin.
  • Advise patients on various insurance options, including Medisave, MediShield, Private Shield, and corporate guarantees.
  • Scan and archive documents, conduct in-flight accounts follow-up, and re-provide financial counseling as needed.
  • Evaluate and escalate patients with financial difficulties to senior management personnel.
  • Process billing during discharge and enter all fees and information into the system accurately and efficiently.

To excel in this role, you will require:

  • A minimum Nitec/Higher Nitec qualification in a relevant field.
  • Excellent communication and customer service skills.
  • A keen interest in working in a hospital setting.
  • Ability to work day shifts, including 7am-4:30pm, 8:30am-6pm, and 11am-8:30pm.
Key Skills:
  • Customer Service
  • Data Entry


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