Patient Experience Ambassador

4 days ago

Singapore beBeeCustomer Full time $40,000 - $60,000
Job Title:

Patient Service Representative

Ambulatory Surgery Ward Patient Service Representative -

  • Provide exceptional customer service to patients and internal customers.
  • Develop a positive and supportive environment that promotes patient well-being and satisfaction.
  • Coordinate the scheduling of procedures in the Operating Theatre and Endoscopy Centre to ensure smooth operations and minimize delays.
  • Ensure that patients are informed and prepared for their scheduled appointments through reminder calls and confirmation of procedural appointments.
  • Provide financial guidance and bowel preparation instructions to Direct Access Patients.
Required Skills and Qualifications:
  • Candidate must possess excellent communication and interpersonal skills.
  • Must be able to multitask in a fast-paced environment.
  • Strong commitment to patient care and satisfaction is essential.

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