Lead Cafe Professional

1 week ago

Singapore beBeeManager Full time $45,000 - $75,000
Cafe Management Position

We are seeking a highly skilled Cafe Manager to lead our operations, ensuring exceptional customer service and high-quality products.

  • Operational Excellence:
    • Manage daily cafe operations to guarantee smooth and efficient service.
    • Stay updated on current coffee industry trends and brewing techniques.
    • Calibrate coffee machines daily to ensure consistency and product quality.
    • Ensure the cafe complies with hygiene, food safety regulations and company standards.
  • Customer Service:
    • Deliver outstanding customer satisfaction by addressing complaints, resolving issues, and creating a welcoming atmosphere.
  • Stock & Quality Control:
    • Monitor stock levels, place inventory orders, and coordinate with suppliers for timely replenishments.
    • Maintain high standards for beverage preparation, presentation, and food quality.
  • Financial Management:
    • Achieve sales targets while controlling costs to ensure overall profitability.
  • Team Management:
    • Promote a positive work environment to develop and motivate team members to uphold service excellence.
    • Oversee staff scheduling, manage workflow, and ensure adherence to SOPs.
    Requirements

To be successful in this role, you will need:

  • Minimum 2 years of experience managing a cafe or F&B outlet.
  • Good understanding of coffee, including origins, processing methods, roasting profiles, brewing methods, and flavour profiles.
  • Ability to effectively educate the team in coffee knowledge.
  • Working knowledge of equipment calibration and cafe operations.
  • Proficiency in MS Office (Word, Excel).
Benefits
  • 5-day workweek
  • Medical claim system
  • 14 days of annual leave (prorated)
  • Individual welfare fund (prorated)
  • Career progression as the brand expands
Skills Required
  • Management Skills
  • Quality Control
  • Operational Excellence
  • Food Safety
  • Active Team Player
  • Food Quality
  • Inventory
  • Coffee Making
  • Team Management
  • Customer Satisfaction
  • Customer Service
  • Scheduling
  • Service Excellence
  • People Management

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