System Administrator
1 week ago
**Job Summary**
GMP Technologies (S) Pte Ltd is seeking a highly skilled System Administrator to join our team. As a System Administrator, you will be responsible for ensuring the smooth operation of our ticketing systems, providing top-notch support to our users, and working closely with our maintenance team to resolve technical issues.
**Key Responsibilities:**
- Coordinate with the maintenance team and station staff to monitor the performance of ticketing kiosks using the Monitoring Control Console (MCC) workstation.
- Perform remote troubleshooting on ticketing kiosks as needed.
- Work with the maintenance team and station staff to compile fault data for ticketing kiosks and generate reports.
- Combine and rearrange data from source documents where required.
- Verify data from the maintenance team to ensure accuracy and improve understanding.
- Assist in all system-wide software deployment activities to ticketing kiosks, including Annual Fare Revision Exercise and other ad-hoc projects.
- Monitor ticketing kiosk performance post-software deployment for potential faults/issues.
- Generate backend reports for investigation purposes.
- Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting.
- Support all ticketing kiosks and MCC workstation-related tasks, such as updating station layout drawings.
- Perform any additional duties as instructed if required.
**Requirements:**
- Nitec in Engineering or any other relevant field.
- Proficient in Microsoft Office, especially Excel.
- High accuracy in processing information.
**Salary Estimate:** SGD 40,000 - 60,000 per annum, depending on experience.
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