Front of House Team Leader

7 days ago


Singapore beBeeCustomer Full time $60,000 - $80,000

Job Title: Front of House Team Leader

About the Role:

We are seeking an experienced and motivated individual to join our team as a Front of House Team Leader. This role will involve leading by example, mentoring front-line staff, managing shift responsibilities, and ensuring our brand values are lived and delivered daily.

Main Responsibilities:
  • Supervise daily Front Of House (FOH) operations ensuring excellent customer service and operational standards.
  • Conduct pre-shift briefings to communicate daily goals, promotions, and guest expectations.
  • Assist in training and onboarding of new FOH staff.
  • Monitor food safety, hygiene, and cleanliness standards are upheld.
  • Handle customer inquiries and resolve complaints effectively and empathetically.
  • Support inventory checks/ ordering and ensure adequate stock for service.
  • Perform cash handling duties including end-of-day reconciliation and deposits.
  • Enforce adherence to all operational SOPs and brand guidelines.
Requirements:
  • Minimum 2 years of experience in a supervisory role within the food & beverage industry.
  • Strong interpersonal and communication skills.
  • Basic understanding of POS systems and cash handling.
  • Ability to lead, train and motivate a team.
  • Comfortable to work on weekends, and public holidays.
  • Demonstrated commitment to customer satisfaction and team support.


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