Guest Services Representative

5 days ago

Singapore beBeeHospitality Full time $3,000 - $4,500

Job Title: Guest Services Representative

 

Job Description:

As a Guest Services Agent, you will be responsible for delivering exceptional customer service to our guests. You will be the primary point of contact for guest inquiries, requests, and concerns.

  • Respond to guest calls, emails, and messages in a timely and professional manner.
  • Process guest requests for wake-up calls, room changes, and other services.
  • Provide information to guests about hotel amenities, services, and local attractions.

Key Responsibilities Include: 

Required Skills and Qualifications:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously.
  • Knowledge of hotel operations and services.
  • Basic computer skills and proficiency in Microsoft Office.

 

Benefits:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • The chance to work with a dynamic and diverse team.

 

About Us:

We are a hospitality company committed to delivering exceptional guest experiences. We believe in empowering our associates to make a difference in the lives of our guests. If you are passionate about providing excellent customer service and working in a fast-paced environment, we encourage you to apply for this role.

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