Highly Skilled Technical Support Specialist

Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for delivering exceptional customer support to both internal and external customers.The primary goal is to ensure minimal design-in time and optimum customer satisfaction.

Technical Support RoleWe are seeking a highly skilled and experienced individual to provide technical support to our clients.ResponsibilitiesProvide customer support via phone and email enquiriesInvestigate and diagnose technical issues, escalating when necessaryManage operational risks and keep track of service requests to meet performance...

Job Title: Technical Support SpecialistJob Description:We are seeking a highly skilled and customer-focused technical support engineer to join our team. As a key member of our support team, you will be responsible for delivering exceptional technical support for our Frontline software solution, ensuring customer satisfaction and operational excellence.Key...

Job OverviewWe are seeking a highly skilled IT Support Engineer to provide first-line support, troubleshoot hardware and software issues, and ensure seamless system operations.As an IT Support Engineer, you will be responsible for providing 24/7 support and responding to fault calls. You will act as the primary point of contact for customers reporting...

OverviewA technical specialist is required to provide follow the sun Level 2 production system support including:Strong knowledge on Murex MX3/G2000 in FX Cash and Commodity moduleSupporting the Front Office FXC, FXO, Precious and Base Metal Trading deskProvide End-to-End production application support with ITIL scopeCan able to handle incidents in a timely...

Job Opportunity:As a System Engineer, you will be responsible for delivering 24 x 7 support for our Data Center on a rotational shift. This includes assisting customers with incident verification, isolation, and provision of temporary workarounds.Key skills required include technical expertise, problem-solving abilities, and effective...

Production support is a critical function in ensuring the smooth operation of business applications. A highly skilled AS400 support specialist plays a vital role in identifying and resolving issues that impact application availability and performance.Key Responsibilities:Root Cause Analysis: Perform thorough analysis to identify the root cause of application...

Job Opportunity:Senior Technical SpecialistSenior technical specialists play a pivotal role in ensuring the smooth operation of complex systems. Key responsibilities include:Customer-facing roles:• Communicate effectively with clients at sites, handling system installation, breakdowns, and technical inquiries.• Provide expert guidance on troubleshooting...

Product Documentation SpecialistWe're seeking a highly skilled information developer to join our management software team and create world-class product documentation.The RoleAs a Product Documentation Specialist, you'll work closely with subject matter experts to establish technical specifications and use cases. You'll research, gather, and analyze data...

IT Support Specialist JobWe are seeking a highly skilled IT professional to join our organization as an IT Support Specialist. This role involves providing technical assistance, troubleshooting hardware and software issues, and documenting common problems for efficient resolution.Key Responsibilities:Serve as the primary point of contact for internal...