Highly Skilled IT Professional Wanted
1 day ago
We are seeking a highly skilled IT professional to join our organization as an IT Support Specialist. This role involves providing technical assistance, troubleshooting hardware and software issues, and documenting common problems for efficient resolution.
Key Responsibilities:- Serve as the primary point of contact for internal IT-related issues, providing prompt technical support to users.
- Troubleshoot basic hardware and software issues, including printer malfunctions, network connectivity, and email access.
- Assist users in resolving login and system access problems.
- Escalate complex IT issues to senior support teams when necessary.
- Maintain accurate records of IT assets, including hardware, software licenses, and peripherals.
- Document system configurations, network diagrams, and change logs to ensure compliance with organizational standards.
- Manage procurement records, including purchase orders, warranty details, and disposal certificates.
This is a challenging role that requires strong technical skills, attention to detail, and excellent communication skills. If you have experience in IT support and are looking for a new challenge, we encourage you to apply.
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Highly Skilled IT Professional Wanted
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