Ambassador of Outstanding Customer Service

1 week ago

Singapore beBeeCustomer Full time $2,500 - $4,500

We are currently seeking an exceptional customer experience professional to join our dynamic team. This is a fantastic opportunity for a highly skilled and experienced individual who is passionate about delivering outstanding service in a fast-paced restaurant environment.

Job Description:
As a key member of our front-of-house team, you will be responsible for greeting guests as they arrive at the restaurant and seating them at their table in a timely and efficient manner.

  • You will also be managing the restaurant's reservation system, taking phone calls to book tables, and ensuring that the dining room is clean and well-presented at all times.
  • Additional responsibilities include assisting with the management of the waitlist, communicating wait times to guests, and providing general administrative support as needed.

Required Skills and Qualifications:
A minimum of 1 year's experience as a Host/Hostess or similar role in a high-volume restaurant environment is required.

  • Excellent communication and interpersonal skills are essential, with the ability to provide warm and friendly service to guests.
  • Multitasking and prioritizing tasks in a fast-paced environment is crucial, with strong attention to detail and accuracy.
  • A professional demeanor, with the ability to remain calm and composed in a busy restaurant setting, is necessary.
  • Basic computer skills, including experience using reservation systems, are also required.

Benefits:
We offer a competitive incentive scheme, with bonuses based on sales targets. Staff meals are provided during shift, with opportunities for career progression and growth. An annual leave package, with increasing entitlements after 7 days' service, is available. We also offer a range of wellbeing benefits, including medical claims and access to leisure activities.

Please note that this is a full-time position, working 5.5 days per week. We are looking for someone who is flexible and able to adapt to changing circumstances.

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