Chief Operations Strategist

10 hours ago

Singapore R-LOGIC INTERNATIONAL PTE LTD Full time

We are seeking a highly skilled Chief Operations Strategist to join our team at R-LOGIC INTERNATIONAL PTE LTD. This role offers an exciting opportunity to lead and manage our service centre, driving value-added services such as repair of devices and return merchandise authorization (RMA) services.

The ideal candidate will have a strong background in customer service, with a minimum of 3-5 years of experience in a leadership role. They will be responsible for supervising a team of supervisors, admins, and technicians, ensuring that our operations meet the highest standards of productivity, quality, and safety.

As a key member of our management team, the Chief Operations Strategist will be responsible for forecasting, budgeting, and managing the full profit and loss (P&L) of our business. They will work closely with our site General Manager to plan and assure adequate equipment, tools, and storage capacity for our operation.

In addition to their operational expertise, the successful candidate will possess excellent written and verbal communication skills, problem-solving skills, and a strong service mindset. They will be self-motivated, able to multi-task, and work under pressure.

The estimated salary for this role is SGD $80,000 - $120,000 per annum, depending on experience. If you are a motivated and results-driven individual looking for a challenging opportunity, please apply now.

  • Key Responsibilities:
  • Lead and manage our service centre to provide value-added services
  • Supervise a team of supervisors, admins, and technicians
  • Manage forecasting, budgets, and P&L of our business
  • Plan and assure adequate equipment, tools, and storage capacity
  • Maintain good relationships with customers
  • Requirements:
  • Minimum Diploma or above in relevant field
  • Minimum 3-5 years of working experience in customer service/frontline/counter
  • Proven experience in a leadership role, demonstrating exceptional leadership abilities and effective team management
  • Good written/verbal communication skills and problem-solving skills
  • Strong service mindset - empathic and solution-orientated
  • Good interpersonal skills

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