
Enrichment Centre Representative
5 days ago
Job Title: Customer Service Officer for Enrichment Centre
Overview:
The Customer Service Officer will be responsible for providing exceptional customer service to clients, promoting our enrichment programs, and managing administrative tasks.
Responsibilities:
- Explain our courses, education philosophy, and pedagogy to potential customers;
- Promote centre programmes to potential and existing customers;
- Build relationships with our customers;
- Handle phone and email queries effectively and promptly;
- Perform and manage sales transaction effectively and promptly;
- Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers;
- Responsible for center's inventory and simple logistics;
- Other administrative and ad hoc duties.
Requirements:
- Have minimum GCE 'A' levels or Diploma qualifications;
- Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings;
- Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets);
- Open to be deployed at other centres due to work exigencies.
Benefits:
Working in a dynamic team environment with opportunities for growth and development.
How to Apply: Interested candidates may submit their resume via WhatsApp.
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