Operations Specialist

20 hours ago


Singapore beBeeClientSuccess Full time $80,000 - $100,000
Job Overview

We are seeking an experienced specialist to streamline and support the operations of our Client Success team. This role is pivotal in driving efficiency, data accuracy, and operational compliance.

Key Responsibilities
  • Data Management: Maintain client account data, instrument usage logs, and entitlements in Salesforce.
  • Invoicing Administration: Trigger invoicing with the Finance team, validate consumption for invoicing purpose, across the client lifecycle (onboarding, license fees, renewals).
  • Operational Process Execution & Governance: Execute key operational workflows, including onboarding, offboarding, renewal tracking, and exception handling.
  • Reporting & Insights: Develop dashboards to visualize client health metrics, product usage trends, and contract coverage.
Qualifications
  • 2-4 years experience in operations or client success roles.
  • Proficient in Salesforce CRM.
  • Understanding of billing workflows and subscription invoicing.
  • Highly organized with exceptional attention to detail.
  • Strong written communication skills.
Benefits
  • Autonomy to innovate and shape adoption strategies.
  • Friendly, international team.
  • Possibility of remote work arrangements.


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