Business Analyst, Data Operations
3 days ago
Overview
Persolkelly Singapore is a leading recruitment agency that connects job seekers with top employers in the region. As a Business Analyst, Data Operations, you will play a critical role in facilitating survey administration and data validation for our clients.
About the Role
We are seeking an experienced professional to join our team as a Business Analyst, Data Operations. The successful candidate will have excellent analytical skills, strong communication abilities, and a passion for working with data.
Key Responsibilities:
- Facilitate survey administration and conduct data validation on completed surveys;
- Making calls out to respondents to verify and clarify data;
- Conducting and verifying data on completed survey cases to ensure accuracy and reliability;
- Supporting the team and contact service centre in terms of administrative and coordination tasks;
- Data entry for completed surveys, and updating status and reporting to supervisor;
- Ensuring highest level of customer experience service is rendered.
Requirements:
To be considered for this role, you must meet the following requirements:
- Singaporean citizenship or permanent residency;
- At least GCE A Levels or Diploma qualification;
- Proficiency in Excel;
- Proficiency in Python, PowerBI is advantageous;
- Candidates should possess CRM, Microsoft Office, and Customer Experience skills.
Salary: SGD $50,000 - $65,000 per annum
Benefits:
The successful candidate will enjoy a competitive salary package, including benefits such as medical insurance, annual leave, and opportunities for career growth and development.
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