Business Analyst, Data Operations

3 days ago


Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

Overview

Persolkelly Singapore is a leading recruitment agency that connects job seekers with top employers in the region. As a Business Analyst, Data Operations, you will play a critical role in facilitating survey administration and data validation for our clients.

About the Role

We are seeking an experienced professional to join our team as a Business Analyst, Data Operations. The successful candidate will have excellent analytical skills, strong communication abilities, and a passion for working with data.

Key Responsibilities:

  • Facilitate survey administration and conduct data validation on completed surveys;
  • Making calls out to respondents to verify and clarify data;
  • Conducting and verifying data on completed survey cases to ensure accuracy and reliability;
  • Supporting the team and contact service centre in terms of administrative and coordination tasks;
  • Data entry for completed surveys, and updating status and reporting to supervisor;
  • Ensuring highest level of customer experience service is rendered.

Requirements:

To be considered for this role, you must meet the following requirements:

  • Singaporean citizenship or permanent residency;
  • At least GCE A Levels or Diploma qualification;
  • Proficiency in Excel;
  • Proficiency in Python, PowerBI is advantageous;
  • Candidates should possess CRM, Microsoft Office, and Customer Experience skills.

Salary: SGD $50,000 - $65,000 per annum

Benefits:

The successful candidate will enjoy a competitive salary package, including benefits such as medical insurance, annual leave, and opportunities for career growth and development.



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