Vessel Operations Director

24 hours ago

Singapore ACCESS PEOPLE (SINGAPORE) PTE. LTD. Full time
Job Title: Vessel Operations Director

We are seeking a highly skilled and experienced Vessel Operations Director to oversee the daily operations of our ship cleaning company in Singapore.

Estimated Salary: SGD 80,000 - 120,000 per annum

Company Overview

Our client is a Maritime/Shipping company in Singapore with a reputation for providing exceptional services. We pride ourselves on maintaining a high level of customer satisfaction while ensuring efficient service delivery.

Job Description

The Vessel Operations Director will be responsible for managing day-to-day operations, ensuring services are delivered on time, within budget, and to high-quality standards. This role requires a hands-on leader who is experienced in managing operational processes, ensuring quality standards, and leading a diverse team.

Key Responsibilities:

  • Manage day-to-day operations of the ship cleaning division, ensuring services are delivered on time, within budget, and to high-quality standards.
  • Develop and implement operational strategies, procedures, and best practices to ensure efficient service delivery.
  • Coordinate with port authorities, ship owners, and crews to schedule cleaning operations with minimal disruption to vessel schedules.

Team Leadership & Management:

  • Supervise, train, and mentor a team of cleaning crew members, supervisors, and operational staff.
  • Foster a positive work environment, promoting teamwork, motivation, and accountability.
  • Conduct performance reviews, provide feedback, and implement training programs to enhance team skills and safety practices.

Safety & Compliance:

  • Ensure all operations comply with safety regulations, environmental standards, and maritime industry requirements.
  • Conduct regular safety audits and risk assessments on cleaning processes and staff practices.
  • Enforce the use of personal protective equipment (PPE) and maintain safe working conditions at all times.

Resource & Equipment Management:

  • Oversee the procurement, maintenance, and proper utilization of cleaning equipment, chemicals, and supplies.
  • Maintain accurate records of equipment usage, maintenance schedules, and inventory levels.
  • Ensure that all operational assets are in good working condition and replace faulty equipment promptly.

Budgeting & Cost Management:

  • Assist in the development of budgets for ship cleaning operations, ensuring cost-effective solutions without compromising service quality.
  • Monitor and control costs related to labor, materials, and equipment to meet financial targets.
  • Identify areas for process improvement and cost-saving opportunities.

Reporting & Documentation:

  • Prepare and present regular operational reports to senior management, including key performance indicators (KPIs), service delivery metrics, and incident reports.
  • Maintain accurate records of cleaning operations, client contracts, service agreements, and financial transactions.
  • Implement continuous improvement initiatives based on data analysis and feedback.
Requirements & Qualifications

Qualifications & Skills:

  • Bachelor's degree in Business Administration, Operations Management, Maritime Studies, or a related field.
  • Minimum of 5 years of experience in operations management, preferably in the maritime or facilities cleaning industry.
  • Proven experience in managing teams, logistics, and operations in a service-oriented environment.
  • Familiarity with ship cleaning standards, safety regulations, and environmental requirements.

Skills:

  • Strong leadership, team-building, and interpersonal communication skills.
  • Excellent organizational, problem-solving, and time-management abilities.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), and knowledge of scheduling software or ERP systems.
  • Ability to work under pressure, adapt to changing conditions, and meet deadlines.
  • Understanding of maritime safety standards and environmental regulations.
  • Ability to handle customer complaints and resolve conflicts effectively.
  • Certification in Occupational Health and Safety (OH&S) or a related field.
  • Knowledge of maritime industry regulations and compliance standards (IMO, MARPOL).

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