Operations Analyst, Client Due Diligence Specialist

4 weeks ago


Singapur, Singapore TD (South East Asia) Limited Full time

Job Summary

We are seeking a highly skilled Operations Analyst to join our Client Due Diligence team in Singapore. As a key member of our team, you will be responsible for performing periodic reviews and conducting AML/KYC due diligence on clients in regional offices.

Key Responsibilities

  • Perform periodic reviews and conduct AML/KYC due diligence on clients in regional offices
  • Enter and enrich client data and upload documentation on TD's Know Your Customer (KYC) system
  • Work closely with sales and trading desks and interact directly with clients as required
  • Conduct client outreach via email and phone calls
  • Liaise with regional counterparts to consolidate requirements and avoid multiple touchpoints
  • Liaise with internal stakeholders on queries and suspensions of codes on trading and book of records systems
  • Liaise with regional Financial Crime Risk Management (FCRM) teams for escalations and guidance
  • Involve in projects for new processes and industry initiatives, and internal/external audits
  • Ensure knowledge of AML regulations and compliance policies are current and applied regularly
  • Refer or escalate processing or operational issues as needed
  • Contribute to business objectives for operational excellence
  • Conduct Business Acceptance Test for KYC system upgrades and patch releases
  • Actively participate in developing, testing, and implementing new or enhanced processes

Requirements

  • Degree holder in a relevant field
  • 1-2 years experience in KYC/CDD, preferably in Wholesale Banking
  • Good level of attention to detail and checking skills
  • Day-to-day decisions made without supervision or review
  • Effective oral and written communication skills
  • Ability to work successfully as a member of a team and independently
  • Ability to analyze, research, organize, and prioritize work while meeting multiple deadlines
  • Ability to handle confidential information with discretion
  • Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint
  • Strong problem-solving and analytical skills
  • Self-motivated and willingness to learn
  • Well-versed with KYC requirements as suggested by major Asia regulators
  • Experience in developing solutions using Python, Alteryx, Power Platform, VBA is a plus
  • Knowledge in AML Screening Tools and Sanction programs is a plus

About Us

TD is one of the world's leading global financial institutions, with a presence in Canada, the United States, and around the world. We deliver legendary customer experiences to over 27 million households and businesses, and are guided by our vision to Be the Better Bank. We are committed to being a leader in customer experience, and are innovating to enhance the customer experience and build capabilities to shape the future of banking.

Total Rewards Package

Our Total Rewards package reflects the investment we make in our colleagues to help them achieve their well-being goals. Total Rewards at TD includes a base salary, health and well-being benefits, paid time off, career development, and reward and recognition programs.



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